jitben 77's Privacy Policy

Protecting your privacy on the jitben 77 platform is one of our top priorities. This privacy policy explains what types of information we collect about you when you use jitben 77's website, mobile application, or any of our services, how that information is used, who it may be shared with, and what rights you have over your information.

This policy applies to all registered members, prospective members, and any visitors of jitben 77. By creating an account on the platform or continuing to use our services, you are considered to have consented to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.

jitben 77 collects information in two main categories:

2.1 Personally Identifiable Information

When you register an account or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Banking and payment information (bKash, Nagad, Rocket, Upay number or bank account)
• National ID card or passport number (for identity verification)
• Residential address

2.2 Technical and Usage Information

When you access our platform, the following information is collected automatically:

• IP address and device type
• Browser type and operating system
• Session data and login time
• Game play history and transaction records
• Website navigation patterns and click data

jitben 77 collects your information in the following ways:

• Information provided directly: Information you provide during registration, when logging in, when making deposit or withdrawal requests, and through communication with the support team.
• Automated technology: Information about your browsing and usage patterns collected through cookies, web beacons, pixel tags, and similar technologies.
• Third-party sources: Verified information received from payment gateway services or identity verification service providers.
• Technical logs: Server log files that record the date, time, and activity of each of your access sessions.

The purposes for which we use your information are set out in detail below:

• Identity verification and age confirmation: Users must be 21 years of age or older to participate on jitben 77. This age requirement is confirmed by verifying the information you provide.
• Account management: To create, maintain, and keep your account secure.
• Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer service: To provide 24/7 support via live chat or email.
• Fraud and scam prevention: To detect and prevent unauthorised access, money laundering, or other illegal activities.
• Service improvement: To analyse user experience and improve the quality of the platform.
• Relevant communications: To send important account updates, security alerts, and bonus-related information.

We never sell your personal information to advertisers. You can learn more about our values and operating principles on our About Us page.

jitben 77 does not generally share your personal information with third parties. However, information may be disclosed in the following specific circumstances:

5.1 With Service Partners

We work with trusted third-party partners for payment processing, identity verification, and technical infrastructure maintenance. These partners are only given access to the amount of information necessary for their designated tasks and may not use this information for their own purposes.

5.2 Legal Obligations

We are obliged to provide necessary information in compliance with valid legal processes or lawful requests from government authorities in Bangladesh. Such disclosure is limited strictly to what is required by legal obligation.

5.3 Fraud Prevention

Limited information may be shared with relevant authorities when needed to investigate money laundering or other financial crimes.

jitben 77 uses industry-standard technology to ensure the security of your information. The key elements of our security measures are:

• SSL encryption: All data transmission between your browser and our servers is encrypted using SSL/TLS technology.
• Database encryption: Sensitive information such as passwords and payment details is stored in encrypted form in the database.
• Access control: Only authorised staff are granted access to specific information on a need-to-know basis.
• Regular security audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Firewall protection: Advanced firewall technology is used to block unauthorised access.

6.1 Data Retention Period

We retain your information for the entire duration of active account management and, after account closure, for as long as required to meet legal obligations. There may be a legal requirement to retain financial transaction records for an extended period.

Cookies and similar technologies are used on the jitben 77 website and application. Cookies are small text files stored on your device that help improve your browsing experience.

7.1 Types of Cookies We Use

• Essential cookies: Required for the basic functionality of the platform. Without these, it is not possible to log in or complete transactions.
• Functionality cookies: To remember your preferences, such as language selection or display settings.
• Analytics cookies: To analyse usage patterns on our website so that the quality of service can be improved.
• Security cookies: To detect and prevent fraud.

7.2 Cookie Control

Most modern browsers offer the ability to control cookies. You can disable cookies from your browser settings if you wish. However, please note that disabling essential cookies may cause some platform features to not work properly.

jitben 77 uses certain trusted third-party services to operate the platform, particularly for payment processing. Payment gateways such as bKash, Nagad, Rocket, and Upay have their own privacy policies.

These third-party services operate according to their own data protection policies. You are advised to read their privacy policies before using their services. jitben 77 is not responsible for the data protection practices of third-party websites or services.

8.1 Game Providers

Games from various game studios including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe are available on our platform. Gameplay data transmitted to these studios' servers is governed by their own policies.

As a registered member of jitben 77, you have the following rights over your own information:

• Access: You may request to know what information we hold about you and receive a copy of it.
• Right to correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Objection to processing: You have the right to object to your information being used for marketing purposes.
• Portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights or for any questions about your information, contact our support team. Our team is available 24/7 in both Bengali and English. Further guidance on responsible platform use and protecting your own information is available on our Responsible Gaming page.

jitben 77 is firmly committed to protecting minors. Our services are only for individuals aged 21 or older.

We do not intentionally collect information from individuals under the age of 21. Age is verified at the time of registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the collected information will be deleted.

jitben 77 reserves the right to change this privacy policy from time to time. The policy may be updated if the scope of services expands, technology changes, or due to legal requirements.

For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after any changes will be considered as agreement to the updated policy.

Previous versions of this policy are kept on record and will be provided upon request. To learn about all the terms and conditions of our service, please read our full Terms & Conditions.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. jitben 77's customer support team is available in both Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: Get instant support using the live chat feature on the platform.
• Email: [email protected]

We take every request seriously and aim to respond within a reasonable time. Your privacy is a priority for us, and we are committed to ensuring your satisfaction.